What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run it: your registration details, login activity, and payment records tied to your DANA, OVO, or GoPay wallet. This data lets us process your deposits and withdrawals, verify your identity when you request
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account changes, and keep your session secure across mobile and desktop access. We do not sell your personal data to third parties. Payment data passed through DANA, OVO, or GoPay is handled under each provider's own privacy terms in addition to ours. We retain account records
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for as long as your account remains active and for a reasonable period after closure, in line with applicable regulations. Where local law in Indonesia governs data retention or disclosure, those requirements take precedence. Availability of certain account features depends on local law and eligible regions.
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If you have questions about how a specific data point is used, reach our support team directly through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.